About Us

Founded in 1999, Windows 98 was the dominant operation system, and PC Pitstop was a free computer diagnostic website. We became an internet sensation ranking frequently in Alexa's top 1000 web sites. We were off to the races. By 2009, PC Pitstop had grown, and we launched PC Wiz, a comprehensive tool to care for the maintenance and security of all your computers. The next year, my wife and my father were running PC Wiz, and both got infected with the FBI virus, an early form of ransomware. At the time, we were licensing a third party antivirus, so we developed our own entirely in the United States.

In January 2011, we launched SuperShield, PC Wiz's real time protection based on a whitelist. The flaw in antivirus then and still today, is how it deals with unknown applications. If a blacklist AV sees an unknown file, it assumes it to be good. That is the security hole and why our nation is facing a ransomware crisis. The whitelist assumes unknown files are bad until our researchers can verify their authenticity.

We learned that we can not claim our whitelist has superior protection. We had to prove it. In 2014, we won our first Virus Bulletin RAP test, the industry's most difficult detection rate test. But we were not done, by the end of 2016, we achieved the first perfect score on the RAP test. Isn't that what we all want in an antivirus? To correctly detect 100% of the viruses?

In the middle of 2016, one of our PC Wiz customers got infected despite using our whitelist security. The reason was scripting attacks also known as fileless infections. By the end of 2016, we rolled out changes to block scripting attacks.

As the ransomware story continues to unfold, I hope that people will begin to look at detection rates when purchasing security products, and they will find ours as one of the best.